Yes — every US and Canadian order ships free. No minimum order, no hidden fees at checkout.

US orders arrive in 3–7 business days. Canadian orders typically take 7–14 business days depending on your province and customs processing time.

Currently we ship to the United States and Canada only. We're working on expanding — stay tuned.

We process orders quickly, so reach out to us immediately if you need to make a change. We'll do our best to catch it before it ships, but we can't guarantee changes once an order is in processing.

You'll receive a tracking number by email as soon as your order ships. Use it to follow your package in real time.

We offer free returns within 30 days of delivery. If you're not completely satisfied with your purchase, we'll take them back — no interrogation, no attitude.

Get in touch with us through our Contact page with your order number and reason for return. We'll send you a prepaid return label and walk you through the rest.

Absolutely. Contact us within 30 days and we'll set up an exchange. If your new size is in stock, we'll get it out to you as quickly as possible.

Boots must be unworn and returned in their original packaging. We understand trying them on indoors — that's fine. But boots that show signs of outdoor wear cannot be returned.

Once we receive and inspect your return, refunds are processed within 3–5 business days back to your original payment method.

We use selected full-grain leather for our sandals. This material is chosen for its natural durability and flexibility, allowing the sandals to comfortably soften and conform to the shape of your foot over time. We do not use corrected-grain, split, or bonded leather.

Our sandals are designed with a focus on daily comfort and reliable durability. They feature supportive, cushioned footbeds and flexible outsoles that are securely bonded and stitched to handle regular warm-weather wear.

To keep your sandals looking their best, gently wipe away dirt or dust with a soft, damp cloth after wear. Allow them to air dry naturally away from direct heat or intense sunlight. We recommend keeping them dry and avoiding submersion in water to maintain the leather's texture.

Consilla sandals are built using durable materials designed to provide excellent support and wearability across multiple warm-weather seasons. With standard daily use and proper care, they are engineered to be a reliable, long-lasting staple in your wardrobe.