Yes — every US and Canadian order ships free. No minimum order, no hidden fees at checkout.

US orders arrive in 3–7 business days. Canadian orders typically take 7–14 business days depending on your province and customs processing time.

Currently we ship to the United States and Canada only. We're working on expanding — stay tuned.

We process orders quickly, so reach out to us immediately if you need to make a change. We'll do our best to catch it before it ships, but we can't guarantee changes once an order is in processing.

You'll receive a tracking number by email as soon as your order ships. Use it to follow your package in real time.

We offer free returns within 30 days of delivery. If you're not completely satisfied with your purchase, we'll take them back — no interrogation, no attitude.

Get in touch with us through our Contact page with your order number and reason for return. We'll send you a prepaid return label and walk you through the rest.

Absolutely. Contact us within 30 days and we'll set up an exchange. If your new size is in stock, we'll get it out to you as quickly as possible.

Boots must be unworn and returned in their original packaging. We understand trying them on indoors — that's fine. But boots that show signs of outdoor wear cannot be returned.

Once we receive and inspect your return, refunds are processed within 3–5 business days back to your original payment method.

Full-grain leather only — sourced from European tanneries. It's the highest grade available and the only leather that develops a patina and gets better with age. We never use corrected-grain, split, or bonded leather.

Yes — and that's intentional. Every pair is built using Goodyear welt construction, which means when the sole eventually wears down, any skilled cobbler can resole them. It's one of the most important things about what we make.

Wipe clean after wear, condition the leather every few months, and use a beeswax-based waterproofing treatment before wearing in wet weather.

With proper care and the occasional resole, a very long time. We're talking decades. That's not marketing — it's the nature of full-grain leather and Goodyear welt construction.